Frequently Asked Questions
Q. Do you have a shop? |
A. You're in it! This is my shop. beadbear.com has been on the Web since 1998. A.R.T. Precious Collectible Jewelry was in New Orleans until Katrina. Anne Reneé Timmons-Harris now creates and sells her unique jewelry inside Interiors of Asheville in Asheville NC. |
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Q. Can you send me a catalog? |
A. The entire inventory is on the website. When you buy a piece, it is taken off the menu. Items made with antique beads are one of a kind, so a paper catalog would quickly be out of date. |
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Q. Is it safe to use my credit card on the internet? |
A. Yes. In fact, safer than giving your credit card to a stranger at a store counter! It's very rare for someone's credit card info to be stolen via the Web and misused. And in the highly unlikely event that it is, the Fair Credit Billing Act protects e-shoppers against unauthorized use of credit information, limiting liability to only $50. You can shop at [www.yourdomain.com] online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy [link to http://www.authorize.net/company/privacy/]. beadbear.com is registered with the Authorize.Net Verified Merchant Seal program. Order with confidence from A.R.T. Precious Collectible Jewelry. |
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Q. Do you wholesale jewelry, beads, gems, findings, etc.? |
A. Wholesale orders are for finished jewelry only. I am not a supplier of beads, findings or supplies. Please send copy of your tax I.D. Include Purchase Order Number on company letterhead. Minimum wholesale order 12 items. I will verify your order by telephone. The jewelry at A.R.T. Precious Collectible Jewelry is already priced far below comparable pieces in jewelry stores; wholesale discount is 30%. |
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Q. Do you make custom designs? |
A. Yes, with limitations. I have a huge supply of beads, but maybe not the exact ones that your Aunt Tilly used to have. I work with quality glass beads, gem beads, pearls, gold and silver. No plastic, wood, fimo, etc. Send inquiries through the Contact Form. |
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Q. Where do you get your beads? |
A. I have collected antique glass beads and unusual beads of all kinds from around the world for over thirty years. I get many of my antique African trade beads directly from traders in Africa. A search on any of the major search engines will turn up lots of sites selling strands of beads. Prices vary widely, so educate yourself about the beads you are seeking before spending too much. |
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Q. Do you sell loose beads? |
A. Sorry, no. |
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Q. I have some beads. What are they and what are they worth? |
A. That can be a very tough question to answer without actually examining them. However, if you can email a good color picture (a flatbed scanner takes good pictures of beads; it's what I use) to questions@beadbear.com then I will help if I can. |
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Q. Can you repair broken necklaces? |
A. Of course. See Returns & Repairs |
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Q. Can you string some beads/pearls that I have? |
A. Yes, I can. See Returns & Repairs |
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Q. Do you ship outside the USA? |
A. Sorry, no. |
We value your privacy.
We do not sell, give away, or otherwise distribute your personal information in any way.
If you use a credit card to pay for your order, it is on a secure server which is linked to our merchant account. The receipt that is sent to you does not contain your credit card number.
Your address will only be used to send your jewelry. Your email address will only be used to correspond with you about your order.
All data is encrypted for security, and will never be given or sold to anyone else for any reason without a court order.
